Support
Thank you for using our software, and welcome to the support page where you can search the technical support knowledge base.
If you meet with any problem in using the software, the following FAQs we provide may bring you the answers for common problems. And the FAQ are the most convenient resort for solution.
If the problem has not been contained here, you are welcome to contact us. Please contact us at: support@super-mp3-download.com.
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When can I get my Serial Number?
You will get your Serial Number immediately after your payment. What if I have paid for the program, but still not received the serial number?
Hopefully you've received the Confirmation Email including your SN sent by our Auto Reply Email System within several minutes after your payment. In case you haven't got it in time, it might be blocked by the anti-spam filters. Please check your junk or spam folder. Should you have any further questions, please Contact Us at support@super-mp3-download.com. We guarantee an answer within one business day at the very most! Does it matter which edition of Super MP3 Download I use?
Yes. You can download over 100 million MP3 for FREE with Super MP3 Download Free Edition. However, the Pro Edition provides you more features, including NO LIMITS on your downloads, advanced search enabled, download multiple songs at the same time and more! We also provide you with a money back guarantee of 30 days. Which app can I take to play the downloaded mp3?
Super MP3 Download is compatible with any portable device: iPod, iPhone, PSP, PDA, cell phone, etc. How can I download the hottest songs with it?
Super MP3 Download recommends you the USA Airplay Hot 100 every week and lists the hottest songs of every category, so just click hot songs button, the main window will show the Top 10 Hits, if you desire more, click the top 11-100 in the upper right corner, then you can view the entire list. How can I order it?
We recommend you Secure Online Ordering - the Instant Delivery! By Secure Online Ordering (Credit Card or PayPal), you could receive Serial Number via email within several minutes after your payment. How come Super MP3 Download told me that I had reached the limit of downloading songs for today?
Sorry, in order to allow all of our users to enjoy fast and FREE downloads, we have to limit each user within downloading 5 songs everyday. We also provide a Pro Edition which can download MP3 with NO LIMITS. |
NOTE: Want a FREE LICENSE of Super MP3 Download for one year? If you are a webmaster, blogger or Internet columnist, write 1 review of Super MP3 Download now on your own website, blog space or column, and then you qualify for a Free License. Whereas if you are not, add that number to 10, you can earn yourself this bonus for free, too...Learn more>>
Free Download
- 100 Million MP3 For Free
Download over 100 million MP3 from the largest network fast and FREE. - Top Hit Songs
Recommend US Airplay Hot 100 every week. - Unrestricted Online Music
All with unlimited access to your favorites, you can listen to music online for FREE. - 100% Simple, Clean and Safe
Simple interface, eliminate of any form of badware (viruses, spyware, adware, etc.). - Advanced Search
Search your favorites in tags of title, artist, album, edition, etc.
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Why Get Pro?
- NO LIMITS on download.
- Advanced Search enabled.
- Download with higher bitrate and faster speeds.
- Download multiple songs at the same time.
- Faster download speed.
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